Frequently Asked Questions
Shelfscape is a boardgame lounge and tarot/oracle store in Quezon City. We’re a cozy third space where you can hang out, play from our collection of 300+ boardgames, and explore curated tarot and oracle decks — including indie and hard-to-find creations.
🛒 shopee.com/shelfscape
📲 @shelf.scape, Shelfscape
📍 162 Unit C Kanlaon Street, Sta. Mesa Heights, Quezon City
For questions and inquiries unavailable below, kindly message us on Instagram or on Facebook, or email us here.
faqs about
Board Game Lounge ✤
Do I need a reservation?
Nope! Walk-ins are always welcome. You can drop by anytime during our open hours: Tuesdays-Sundays, 1:00PM-10:00PM.
If you are with a big group, we highly recommend booking in advance especially during weekends.
How much are your rates?
Rates start at ₱150 per hour, per head (₱120 for students with valid ID). We also have an ongoing 3-hour rate promo and group promo for 5+1: bring 5 friends, and the 6th one gets in free.
Whole day rates are ₱500 on weekdays, ₱650 on weekends. Rates are inclusive of access to 300+ board games, our movie area, and console area.
Can I book the Lounge for a private event?
Yes! Shelfscape is available for private bookings such as birthdays, workshops, team-building sessions, game nights, and other special occasions.
To reserve the space, please contact us in advance so we can discuss availability, group size, and package options.
Do you teach board games?
Absolutely! Our game hosts are happy to recommend titles and walk you through the rules — no need to worry about flipping through thick manuals.
Can I bring my own board games or card games?
Yes, but our standard lounge rates still apply.
Do you serve food and drinks?
Yes! We’ve curated cozy café-style drinks from coffee to matcha, and light snacks made with premium and imported ingredients, perfect for game nights and bonding sessions.
Can I bring outside food?
Yes, you’re welcome to bring in outside food — we don’t charge corkage fees for that. We just ask that you enjoy responsibly and take care not to spill on the games or furniture.
Drinks, however, are best ordered from our menu to support the Lounge!
For alcoholic beverages, a corkage fee of ₱500–₱1000 applies.
Is the Lounge pet-friendly?
Yes! We love furry friends at Shelfscape, and we even have our own! Pets are welcome in the lounge as long as they’re on a leash or wearing diapers.
Please be a responsible paw-rent and make sure your pet is comfortable and well-behaved so everyone can enjoy their time here.
What happens if I damage a boardgame or property at the Lounge?
We lovingly curate our collection of board games, card games, and tarot decks — some titles are rare, bought from conventions and kickstarter campaigns, or limited editions that are hard to replace. We ask everyone to treat our games like your own, so others can enjoy them too.
- Accidental damages to rare/limited edition items will incur a 100% charge of the game’s total price.
- For other damages (e.g., missing pieces, spills, or broken components), charges will depend on the severity of the damage and replacement costs.
faqs about
Tarot and Oracle Decks ✤
Are your decks authentic?
100%. We only carry authentic decks from trusted publishers, indie creators, and official distributors. All our decks are imported from different countries like the US, the UK, Australia, Vietnam, Thailand, and more.
Can I browse tarot and oracle decks in person?
Yes! You may check out and experience decks from our personal collection in-store before purchasing. We're also happy to help in case you need recommendations for the tarot or oracle deck that best suits your needs and vibe.
Do you accept preorders for specific decks?
We frequently open select preorders for indie and international decks.
Please note our pre-order disclaimer: delays or small cosmetic imperfections may occur due to international shipping, but we always pack with care and offer refunds if suppliers cannot fulfill them.
faqs about
Orders and Shipping ✤
Where can I order online, aside from the website?
You may order via Shopee or by sending us a DM on our Instagram or Facebook account. Kindly message us between our opening hours from 1:00PM-10:00PM daily.
Do you ship nationwide / internationally?
We ship anywhere in the Philippines. Unfortunately, we cannot cater to international orders just yet.
How long does shipping take?
- Metro Manila: 2–5 business days
- Outside Metro Manila: 5–10 business days
- Preorders: Timelines vary by supplier; we’ll keep you updated regularly!
Do you have same-day delivery?
Same-day delivery is available for select Metro Manila areas. We ship from Quezon City. Just place your order during store hours by sending us a DM on Instagram or Facebook to arrange your shipping.
Delivery fees are shouldered by the buyer and may vary depending on your location and courier rates.
Can I pick up my orders directly at the store?
Yes! We also offer discounts for in-store pickup here at our Lounge at 162 Unit C Kanlaon Street, Sta. Mesa Heights, Quezon City.
Message us in advance so we have time to pack your orders.
faqs about
Payments and Other Policies ✤
What payment methods do you accept?
We accept cash, GCash, and credit/debit cards for in-store and web purchases, as well as Shopee checkout for online orders.
Do you accept refunds or exchanges?
- For products: We accept returns only if the item is defective or incorrect.
- For preorders: Full refunds are given if suppliers cannot fulfill.
- For lounge sessions: Payments are non-refundable once playtime has started.
Do you offer collaborations or partnerships?
We’re open to collaborations with influencers, local businesses and indie creators, and community events. Reach out to us through email or social media — we’d love to hear your ideas!